Recently, GLN CEO & President David Ashcraft sat down with Cliff Robinson, Executive VP and “Chief People Person” at Chick-fil-A. If you’ve ever wondered what it’s like to sit in a room with an experienced, high-level leader and listen to them share practical experience and wisdom, this is a great episode to dive into! Cliff discusses how the Chick-fil-A is able to place such a high value on people while simultaneously maintaining a high standard of product and customer service. Cliff also shares about the role of innovation at Chick-fil-A, and some techniques he personally leverages to maintain his effectiveness as he leads.
David Ashcraft
President and CEO | Global Leadership NetworkCliff Robinson
Executive VP and “Chief People Person” | Chick-fil-AEp 141 – Chick-fil-A’s Cliff Robinson on Valuing People and Offering Excellent Products and Services
TOPICS IN THIS PODCAST
CollaborationCommunicationCultureInfluenceLeading OrganizationsLeading OthersManaging PeoplePeople OperationsProcessServant LeadershipTeam BuildingRecently, GLN CEO & President David Ashcraft sat down with Cliff Robinson, Executive VP and “Chief People Person” at Chick-fil-A. If you’ve ever wondered what it’s like to sit in a room with an experienced, high-level leader and listen to them share practical experience and wisdom, this is a great episode to dive into! Cliff discusses how the Chick-fil-A is able to place such a high value on people while simultaneously maintaining a high standard of product and customer service. Cliff also shares about the role of innovation at Chick-fil-A, and some techniques he personally leverages to maintain his effectiveness as he leads.
On This Podcast
David Ashcraft
Global Leadership Network
David Ashcraft is President and CEO of the Global Leadership Network, as well as President of The Advantage, a leadership collaborative serving pastors in Pennsylvania. As Senior Pastor of LCBC in Pennsylvania for 32 years, he helped grow weekly attendance from 150 people to a combined average of more than 22,000.
Cliff Robinson
Chick-fil-A
Cliff Robinson is an Exec VP/Chief People Officer at Chick-fil-A and is based in Atlanta, Georgia. He has worked as Team Member at Chick-fil-A, Director:Field Operations at Chick-fil-A, and Sr VP:Operations at Chick-fil-A. Clifford attended Oglethorpe University and Georgia State University.